AUTHOR

Ted Fay

Ted's been at the intersection of marketing, technology, business process and sales for his entire career. A field sales person in office equipment to start, he's successfully led projects from product development, sales training, CRM implementation, ERP project leadership, website platform selection and development, new brand launches, and more.

Stories by Ted


Customer Experience

Is your website customer focused?

A broken bowl leads to some customer centricity insights, plus a method of evaluating your customer information stack.

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